What the removal checker looks for
These are the Google content policies a review's own words can break. The checker keeps a match only when it can quote the words from your review; anything it cannot quote is thrown away and you are told.
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Fake engagement. A review not based on a real experience at the place, paid for, or posted from several accounts by one person.
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Rating manipulation. A review written from a conflict of interest (a current or former employee, a competitor) or in return for an incentive.
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Off-topic. Content that is not about an experience at this place: politics, a social rant, a review meant for another business.
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Harassment. A threat of harm, or content aimed at harassing a person or business.
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Hate speech. Content attacking people for who they are: race, religion, gender, disability and similar.
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Offensive content. Unsubstantiated allegations of criminal wrongdoing or unethical behaviour, such as calling the business thieves or a scam.
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Personal information. Another person's personal information without consent: a staff member's full name, a phone number, an address.
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Obscenity & profanity. Profanity or obscenity used to offend or to emphasise criticism.
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Sexually explicit content. Sexually explicit language or descriptions.
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Advertising & solicitation. Promotion, or email addresses, phone numbers, social links or website links posted in the review.
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Impersonation. A review posted while pretending to be another person, group or business.
What it cannot do
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It does not remove anything. Only Google removes a review, after you report it. Anyone selling guaranteed removal can only press the same Report button you have.
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It cannot tell whether a review is true. A harsh review of a real visit breaks no policy, so the checker does not offer "it is untrue" as a reason.
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It cannot see who wrote it. If you know the reviewer was never a customer, or works for a competitor, report it anyway. That is knowledge the text does not show.