Google review monitoring
The one-star review you have not answered yet.
Watches your Google reviews and up to three competitors, and tells you the day a negative review lands that you have not answered. Reviews sync once a day, and the alert arrives by email — so you hear it from us, not from a customer who noticed first.
100 credits, granted once when the account is created. Starting your first watch spends the grant in full — 100 credits for the month, leaving none for drafted replies, which cost 1 credit each on top. Top up or subscribe to draft one. No card required to start; subscriptions are billed through PayPal, month to month.
How it works
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Find your business
Search by name and city. We pull the Google listing — rating, review count, place id — and you claim the one that is yours.
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Add up to three competitors
The businesses you lose customers to. Tracking them costs no extra credits: one business and its three rivals are one month of one watch.
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Get told what needs an answer
Reviews sync daily. When a negative review has no owner reply, it appears on your dashboard and arrives by email with the link.
Draft a reply first
The reply is the part people actually search for help with. Paste a review and get a first draft you can edit — no account, no email.
Want the examples for your situation first? Google review response generator.
What it watches
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Negative reviews, specifically
Not every new review — the ones that are negative and have no owner response. Alerting on all of them is how a monitoring tool gets muted in a week.
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Every business, separately
Each tracked place reports its own last sync and its own failure count, so a scraper that broke yesterday does not look like one that never ran.
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Your competitors, on the same page
Three rivals per watch at no extra credit cost, so a review problem is visible next to the businesses it hands customers to.
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What was sent, and whether it arrived
Every alert records its delivery state. An alert that failed to send is shown as failed and retried, never left reading as a queue nobody saw.
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A copy of every review you have
Every review of your own listing is saved. If one later disappears from Google, you get an email and a list with its text, rating and dates, ready to download and attach when you ask for it to be reinstated. Covers listings with up to 1,000 reviews.